Privacy Policy

Effective Date: January 7, 2025

At Sweet Suri, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our store. By using our website and providing your personal information, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide you with the best experience when shopping at Sweet Suri. This may include:

  • Personal Identifiable Information (PII): When you place an order, sign up for our newsletter, or contact customer support, we may collect your name, address, email address, phone number, and payment information.
  • Payment Information: We collect payment details, such as credit/debit card information, to process your purchases. This information is securely processed through trusted third-party payment processors.
  • Non-Personal Information: We may also collect non-personal data such as browser type, IP address, device information, and browsing activity to help improve our website and enhance your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, including shipping, billing, and customer support.
  • To Improve Our Services: To analyze website usage and trends, enabling us to improve our products, services, and customer experience.
  • To Communicate With You: To send order confirmations, shipping updates, promotional offers, and important information related to your account or purchases.
  • To Prevent Fraud: To protect against fraudulent activities and ensure the security of transactions.

3. How We Protect Your Information

We take your privacy and security seriously. We implement a variety of security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) Encryption: Your payment information is encrypted and transmitted securely to prevent unauthorized access.
  • Payment Processors: We use trusted third-party payment processors that adhere to industry standards for data security, such as PCI DSS (Payment Card Industry Data Security Standard).

Despite our best efforts to protect your information, no security system is 100% secure. If you have any concerns about the security of your information, please contact us immediately.

4. Sharing Your Information

We will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party partners who assist us in the operation of our website, such as:

  • Shipping Companies: To deliver your orders to you.
  • Payment Processors: To securely process payments and transactions.
  • Marketing Services: To send promotional emails or newsletters (with your consent).

We ensure that all third-party partners with whom we share your information comply with privacy and security regulations to safeguard your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and enhance site functionality.

  • Types of Cookies We Use:
    • Necessary Cookies: Required for website functionality and navigation.
    • Analytical Cookies: Used to track website usage, allowing us to improve the user experience.
    • Marketing Cookies: Used for targeted advertising, if you’ve opted into marketing communications.

You can disable cookies in your browser settings, but doing so may impact your experience on our website.

6. Your Rights and Choices

  • Access and Update: You have the right to access, update, or delete the personal information we have collected about you. To make changes, please contact us at info@sweetsuri.com.
  • Opt-Out: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe link in the email or contacting us directly.
  • Data Deletion: You may request to have your data deleted by contacting us at info@sweetsuri.com. Please note that we may need to retain some information to comply with legal or accounting obligations.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Sweet Suri. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external websites, so we encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please feel free to contact us:

At Sweet Suri, we are dedicated to ensuring that your personal information is treated with the utmost care and respect. We are committed to providing a secure and enjoyable shopping experience. If you have any questions or need assistance, do not hesitate to reach out to us.