Terms and Conditions

Effective Date: July 3, 2025
Effective Until: Updated version replaces this policy

Welcome to Sweet Suri — your trusted online destination for high-quality baby products made with love and care. These Terms and Conditions outline the rules and regulations for accessing and using our website, located at https://sweetsuri.com, and purchasing products from our online store.

By accessing our site, creating an account, or making a purchase, you acknowledge and agree to be legally bound by these Terms and Conditions. If you do not agree to any part of these terms, you must not use this website.

1. Company Information

These terms apply to all users, including visitors, customers, and registered members.

2. Eligibility and Website Usage

  • Age Restriction: You must be at least 18 years old or the age of majority in your jurisdiction to access or use this website.

  • Permitted Use: You are granted a limited, revocable, non-exclusive license to use the website solely for personal and non-commercial purposes.

  • Account Responsibility: If you create an account, you are responsible for maintaining the security and confidentiality of your login credentials. You agree to notify us immediately if there is any unauthorized use of your account.

3. Product Listings and Availability

  • Product Descriptions: We strive to ensure that all product information, pricing, and availability are accurate. However, occasional errors may occur. Sweet Suri reserves the right to correct errors and update information without prior notice.

  • Availability: Product availability may change without notice. If an item you order becomes unavailable, we will inform you and provide options to cancel, substitute, or wait for restocking.

  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change. Applicable sales taxes are calculated at checkout based on your shipping address.

4. Orders, Payments, and Billing

  • Placing an Order: When you place an order on our website, it constitutes an offer to purchase. All orders are subject to our acceptance and availability.

  • Order Acceptance: You will receive an email confirming your order. However, this does not signify acceptance. The contract is formed once your items are shipped.

  • Payment Methods: We accept secure payments via:

    • Visa, MasterCard, American Express, Discover

    • PayPal

    • Other trusted payment gateways available at checkout

  • Billing Accuracy: You agree to provide current, complete, and accurate billing and shipping information. Inaccurate information may delay or cancel your order.

5. Shipping and Delivery

  • Shipping Options: We offer standard and expedited shipping. Shipping costs are calculated based on the delivery address, order weight, and method selected.

  • Delivery Estimates: Estimated shipping times are provided at checkout. While we do our best to meet these timelines, delays may occur due to carrier or external factors.

  • Domestic Shipping: We currently ship within the United States. For international inquiries, please contact customer service before placing an order.

6. Returns, Refunds, and Exchanges

Your satisfaction is our priority. Please review our Refund and Returns Policy for complete details. Key points include:

  • Returns: Accepted within 30 days of delivery for eligible items.

  • Exchanges: If you received the wrong size or wish to change a product, our team will assist you.

  • Damaged or Defective Items: Must be reported within 7 days of delivery, including photos.

Please refer to our full Refund and Returns Policy for further details.

7. Intellectual Property Rights

All content on this website—including logos, images, designs, graphics, product descriptions, and written content—is the exclusive property of Sweet Suri or its licensors and is protected under U.S. and international copyright, trademark, and intellectual property laws.

You may not copy, reuse, reproduce, or redistribute any website content for commercial use without our express written consent.

8. User Conduct and Prohibited Activities

By using our website, you agree not to:

  • Post or transmit harmful, offensive, or unlawful content.

  • Attempt to hack, disrupt, or interfere with the operation of the website.

  • Use automated systems (bots, scrapers) to access or collect data from our site.

  • Misrepresent your identity or violate any applicable local, national, or international law.

We reserve the right to terminate access to users who violate these conditions.

9. Disclaimer of Warranties and Limitation of Liability

  • No Warranties: All content and services are provided “as is” and “as available.” We do not warrant that our website will be uninterrupted, error-free, or free of viruses.

  • Limitation of Liability: To the fullest extent permitted by law, Sweet Suri shall not be liable for any indirect, incidental, or consequential damages resulting from your use or inability to use our website or products.

10. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you consent to our data practices as outlined in the policy.

11. Changes to Terms and Conditions

Sweet Suri may update or modify these Terms at any time without prior notice. The updated version will be posted with the “Effective Date” clearly indicated. Your continued use of the site after changes constitutes acceptance of those updates.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of the State of New Jersey, United States. Any legal disputes shall be resolved exclusively in the state or federal courts located in New Jersey, and you agree to submit to their jurisdiction.

13. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us: